My wireless has been down for the past two days, so I do apologise for my delay in replying to all of your wonderful comments. Don’t you hate it when you have to call your ISP and you get that horrible main menu?
For information on your account press 1
To upgrade your service press 2
If you are experiencing technical difficulties press 3
If you are experiencing technical difficulties and wish to hear our pre-recorded message on tips and tricks to use when your system is down press 4
To speak to a customer service representative press 5 for accounts, 6 for upgrades, 7 for technical difficulties involving broadband, 8 for technical difficulties concerning cable, 9 for technical difficulties concerning wireless
To hear your options again press 11
With an apprehensive heart I pressed 9. I was asked to enter my password. A robotic voice said : “Password invalid, please try again.” After three more attempts my password was still invalid and I was asked to return to the main menu. Dejected, I screamed ‘Noooooooooooo!’ into cyberspace, but in cyberspace no one can hear you scream.
I decided to leave it for a bit and called back an hour later. The main menu had been replaced by a pre-recorded message – We regret to inform you that we are experiencing technical difficulties. Access to your service may be limited. We are endeavouring to rectify the problem as soon as possible and apologise for any inconvenience.
Then the line went dead, eerily silent. I imagined a wind whistling over a deserted plain and an army of cyborgs with an enormous screwdriver trying to fix a server covered in thick, black dust. And I wondered, in the land where the internet is King, where have all the people gone?
So good to be back. Going to catch up on all my blog reading…..